Markus Kückelhaus, Director Trend Research & Innovation at DHL discusses how his role is to leverage ideas and technology across the global business. Markus highlights methodology behind trend spotting and how to keep ahead of the disruptor curve as well as collaboration techniques with a focus on augmented reality and how that is impacting their business in the next 5 years. Listen in to discover how to develop a technology trend radar? Going deep dive in augmented reality some of the key areas covered include devices, the augmented warehouse, future of transportation and a focus on the use case study DHL/ricoh pilot.
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